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Privacy Policy

Last updated 16 October 2026

VPT Group respects your privacy. This policy explains how we collect, use, store and share personal information, and how you can access it, correct it or make a complaint. It applies to VPT Group, all of its divisions and this website. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

The personal information we collect depends on how you deal with us:

  • Enquiries: your name, company, email address and phone number, the service or division and site location you’re asking about, and your message.
  • Job applications: your name, email address and phone number, the role you’re applying for, your resume, and anything else you send us, such as your work history, qualifications, licences and referees.
  • Customers, suppliers and contractors: the contact and business details we need to work with you.
  • Website visits: technical information such as your IP address, your browser and the pages you view.

We don’t ask for sensitive information through this website. If you include it in a job application, we’ll only use it to assess your application.

How we collect it

We collect personal information directly from you, for example when you fill in a form on this website, email or call us, apply for a job or work with us. We may also collect it from people you’ve asked us to contact, such as referees. Website visit information is collected automatically, as explained under ‘Cookies and website statistics’.

How we use it

We use personal information to:

  • respond to enquiries and provide quotes and services
  • assess job applications and contact applicants
  • manage our relationships with customers, suppliers and contractors
  • run, secure and improve this website
  • meet our legal obligations.

We don’t sell personal information.

Who we share it with

We only share personal information when we need to:

  • within VPT Group, so the right division can help you
  • with service providers who run our website, email and IT systems for us
  • with referees you’ve asked us to contact
  • when the law requires or allows it, for example with a government agency.

Some of these providers may store information outside Australia.

Cookies and website statistics

This website uses Jetpack Stats, a service from Automattic (the company behind WordPress.com), to count visits and see which pages are popular. It records your IP address, your browser, the pages you view, the website that referred you, your browser language and your country. Automattic keeps these records for 28 days.

The accessibility toolbar on this website loads from Elementor’s servers, which set a short-lived cookie to filter out automated traffic. You can block or delete cookies in your browser settings.

How we store and protect it

Messages sent through the forms on this website are stored in the website’s database and emailed to our team. Resumes sent through the careers form are emailed to us and aren’t kept on the website.

We limit access to the people who need it, and we take reasonable steps to protect personal information from misuse, loss and unauthorised access, change or disclosure.

We keep personal information only for as long as we need it or the law requires. After that, we delete it or remove the details that identify you.

Accessing and correcting your information

You can ask for a copy of the personal information we hold about you, or ask us to correct it, using the contact details below. There’s no charge to make a request. We may need to confirm your identity first, and we’ll respond within 30 days. If we can’t give you access or make a correction, we’ll explain why in writing.

Making a complaint

If you think we’ve mishandled your personal information, please contact us first. We’ll look into it and reply within 30 days.

Contact us

To ask about privacy or this policy, contact us:

Changes to this policy

We may update this policy from time to time. The current version is always on this page, with the date it was last updated at the top.